Privacy Policy

Lex Stratus Software Pty Ltd complies with the State and Commonwealth Privacy Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("Privacy Law"). Lex Stratus Software Pty Ltd is committed to your privacy and to continuing to provide services in a confidential and safe manner.

This Privacy Policy summarises how Lex Stratus Software Pty Ltd handles your personal information.

By choosing to become a customer of Lex Stratus Software Pty Ltd, you can be assured that all personal and sensitive information you provide will be respected and kept secure in accordance with Privacy Law and this Privacy Policy. By engaging with Lex Stratus Software Pty Ltd you acknowledge your acceptance of this Privacy Policy.

Personal Information

Personal information is defined by the Privacy Act 1988 (Cth) as "information or an opinion about an identified individual, or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not; and (b) whether the information or opinion is recorded in a material form or not."

The information collected from clients is required in order to provide the personalised migration-related services and to improve our services at Lex Stratus Software Pty Ltd.

Generally, the only personal information Lex Stratus Software Pty Ltd collects about you is that which you choose to tell us, or which you authorise us to obtain.

The type of information we may collect includes your name, address, telephone number, billing information (if purchasing services) and demographic data (non-sensitive information only).

How Lex Stratus Software Pty Ltd Collects and Holds Your Personal Information

Where possible, Lex Stratus Software Pty Ltd will collect your personal information directly from you.

Personal and sensitive information may be collected from you when you provide it to us directly.

Lex Stratus Software Pty Ltd has established appropriate physical, electronic and managerial procedures to safeguard any information we collect. This helps prevent unauthorised access, maintains data accuracy and ensures that the information is used correctly.

All data transferred to and from Lex Stratus Software Pty Ltd servers is encrypted, and a firewall is in place to prevent intrusion. All data stored within our systems is designed to be accessed only by authorised staff members and the hosting facility.

Automatic Information

Lex Stratus Software Pty Ltd will receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and obtain certain types of information when your web browser accesses Lex Stratus Software Pty Ltd.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide information such as the country and region you are accessing our website from, the duration of your visit, etc.

Purpose for Collecting, Holding, Using and Disclosing Personal Information

Lex Stratus Software Pty Ltd collects personal information that we consider relevant, and which is outlined in your written authority, for the purpose of providing our services. Sensitive information, in most cases, can only be disclosed with your written consent. Personal information will not be used or disclosed for direct marketing unless you have given Lex Stratus Software Pty Ltd consent to do so.

Some of the ways we use personal information include to:

• personalise your service
• communicate with you and others as part of our core business
• send you information regarding changes to our policies, other terms and conditions, online services and other administrative issues
• enable us to provide a product or service
• allow us to track your service history
• prevent, detect and investigate crime, including fraud and money laundering, and analyse and manage other commercial risks
• verify information you have given to us
• carry out market research and analysis, including satisfaction surveys
• resolve complaints, and handle requests for data access or correction
• comply with applicable laws and regulatory obligations (including laws outside your country of residence)
• comply with legal process and respond to requests from public and governmental authorities (including outside your country of residence)
• establish and defend legal rights, protect our operations, rights or property, you or others, and pursue available remedies or limit our damages

Disclosure of Personal Information

Lex Stratus Software Pty Ltd may disclose your personal or sensitive information (as defined in the Privacy Act):

• to regulatory authorities;
• where the law requires us to do so; and
• where you consent for us to do so.

Credit Card Details

Lex Stratus Software Pty Ltd does not store credit-card numbers in its systems. Your credit-card details will be passed to the payment gateway as soon as they have been collected.

External Links

Lex Stratus Software Pty Ltd's website may contain links to other websites. When you access these links we recommend that you read the website owner's privacy statement before disclosing your personal information. Lex Stratus Software Pty Ltd does not accept responsibility for inappropriate use, collection, storage or disclosure of your personal information collected outside our website.

Access to Personal Information

If you wish to exercise your rights of access, or if you have any questions or believe that any personal information held by Lex Stratus Software Pty Ltd is incorrect or incomplete, you can write to our Privacy Officer at the address below.

Lex Stratus Software Pty Ltd will take all reasonable steps to correct the information or, if necessary, discuss alternative actions with you. Personal information will only be released directly to you unless we are provided with a written, signed authority to provide it to a third party.

Updating Your Personal Information

You may ask Lex Stratus Software Pty Ltd to update, correct or delete the personal information we hold about you at any time by contacting the Privacy Officer as specified below. We will take reasonable steps to verify your identity before granting access or making any corrections or deletions.

Lex Stratus Software Pty Ltd also has obligations to take reasonable steps to correct personal information we hold when satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading for the purpose for which it is held.

Contacting Lex Stratus Software Pty Ltd Regarding Privacy

If you would like to make further enquiries, complain about a breach of the Australian Privacy Principles, or complain about a registered Australian Privacy Principles code (if any) that may relate to Lex Stratus Software Pty Ltd's business, please contact our Privacy Officer at:

Lex Stratus Software Pty Ltd takes all complaints regarding privacy seriously and will respond as soon as possible within a reasonable timeframe.

Policy Changes

Lex Stratus Software Pty Ltd may revise this Privacy Policy from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on our website. We suggest you review this Privacy Policy regularly.