All Features Communication

Real-Time Secure Messaging

Communicate with clients and colleagues through a built-in messaging center powered by WebSocket real-time delivery. Share files, format messages with rich text, save reusable templates — and stay in control with mute, selective unmute, and block on the professional side.

Real-Time WebSocket Delivery
Rich Text Formatting
Templates Reusable Messages
Hi, I need help with my visa application.
Sure! I'll review your documents now.

Everything You Need to Communicate

From instant messaging to file sharing, templates, and searchable history.

WebSocket Real-Time Chat

Messages deliver instantly via WebSocket with heartbeat keepalive. No polling, no refresh — conversations update live.

Rich Text Formatting

Bold, italic, underline, font size, text color, highlighting, alignment, line spacing, and indentation — all within the editor.

File & Image Sharing

Attach images, PDFs, Word, and Excel files. Large files use S3 pre-signed upload for reliable delivery.

Message Templates

Save commonly used replies as templates with rich text, images, and attachments. Insert them instantly in any conversation.

Message Search

Search through conversation history with relevance scoring. View matched messages with context preview — before and after.

Attachment Transfer to Cloud

Save conversation attachments directly to your File Center cloud drive for centralized management.

Mute, Unmute & Block Controls

From the professional side, mute a single client, mute everyone at once, or selectively unmute individuals — and block any contact entirely. Stay focused, on your terms.

Format Messages Like a Pro

The built-in editor supports comprehensive formatting options familiar from any word processor. Adjust font sizes, apply styles, change colors, set alignment, and control spacing — all with intuitive toolbar icons.

  • Font size adjustment (increase/decrease)
  • Bold, italic, underline formatting
  • Text color and highlight color
  • Alignment: left, center, right, justify
  • Line spacing: 1.0, 1.15, 1.5, 2.0

Save Time with Reusable Replies

Create, edit, and manage message templates with full rich text support and file attachments. Templates show name previews, attachment counts, and last-updated timestamps. Search and filter to find the right template instantly.

  • Rich text editor for template content
  • Attach images and files (6MB limit)
  • Search templates by name or content
  • One-click insert into conversation
Welcome Message
2 files
Document Checklist
1 file
Follow-up Notice
2h ago

Mute Everyone, Unmute Who Matters, Block the Rest

Client messaging shouldn't run your workday. From the professional side, you control who can reach you in real time — silence the room, keep specific clients live, or block a contact entirely so they cannot send anything new. Existing history is always preserved for compliance and reference.

  • Mute all incoming messages with one click — protect deep-work blocks
  • Selectively unmute a specific client (e.g. a matter going to lodgement today)
  • Block a contact to fully stop new inbound messages from them
  • Every mute / unmute / block action is logged for audit and easy review
  • Clients see a clear "messages currently paused" state — no silent black hole
All muted
Mute all Block
Client A · Subclass 482
Muted
Client B · Subclass 485 — unmuted
Live
Client C · Subclass 186
Muted
Spam contact
Blocked

Connect, Message, Collaborate

A seamless communication flow built into your legal workflow.

1

Create Conversation

Start a new thread by selecting clients from your contact list.

2

Send Messages

Type with rich text formatting, attach files and images inline.

3

Share Files

Send documents directly or from your File Center cloud drive.

4

Search & Archive

Search history, view message context, and save attachments to cloud.

Ready to streamline client communication?

Start messaging with real-time delivery and rich text formatting today.

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